The Art & Science of Project Management
Table of Contents
Preface
Why Project Management?
Acknowledgments
Preface to the Second Edition
Introduction
Structure of the Book
Advice to the Beginner
Advice to Teachers
Conventions
The Cases
The PMA Case
The New Kitchen
The Graduation Picnic
Challenge Everything!
PART I Projects And Their Environment
Chapter 1: Projects
1.1 The Project Management Institute
1.2 What is a Project?
1.3 Project Management
1.4 The Project Manager
1.5 Benefits of Project Management
Chapter 2: The Project Environment
2.1 The Internal Environment
2.2 The External Environment
2.3 The Project’s Rationale
2.4 Programs
2.5 The Program Management Office
2.6 Portfolios
2.7 Mission, Goals, Objectives, and Strategy
2.8 Portfolio Management
2.9 The Scoring Matrix
2.10 Financial Evaluation Criteria
Chapter 3: Deliverables and Milestones
3.1 Deliverables
3.2 Milestones
Chapter 4: Projects and Companies
4.1 Projects Goals vs. Company Goals
4.2 Cultures
4.3 Project Structures
Chapter 5: Project Life Cycles
5.1 Products and Services Life Cycles
5.2 The Project Life Cycle
5.3 Industry Life Cycle Examples
5.4 Agile Project Management
5.5 Choosing a Development Model
PART II: The Technical Skills
Chapter 6: Integration
6.1 The Charter
6.2 The Project Management Plan
Chapter 7: Scope
7.1 Beginning the Scope
7.2 The Specification
7.3 Scope Contents
7.4 Statement of Work (SOW)
7.5 The Triple Constraints
7.6 The Priority Matrix
7.7 Scope Issues
Chapter 8: The WBS
8.1 The Work Breakdown Structure (WBS)
8.2 WBS Construction Rules
8.3 Some Bad WBS Practices
8.4 Graphical vs. Outline WBS
8.5 WBS Design
Chapter 9: Time
9.1 From WBS to Activities
Chapter 10: The Network Diagram
10.1 A Simple Example
10.2 The Forward Pass
10.3 The Backward Pass
10.4 Slack
10.5 The Critical Path
10.6 Free Slack
10.7 Activity Sequence Relationships
10.8 Network Issues
10.9 An Example
Chapter 11: Cost Estimation
11.1 Cost Politics
11.2 Cost Estimation
11.3 Types of Cost Estimates
11.4 Cost Estimate Examples
11.5 Parametric Estimates
11.6 The Budget
11.7 PERT
11.8 Overhead Costs
11.9 PMI and Estimating
Chapter 12: Earned Value Management
12.1 How ya doin’?
12.2 Formal Definitions
12.3 EV Example: The Re-Paving Project
12.4 Using Earned Value
12.5 Implementing Earned Value
12.6 TCPI
12.7 Further Reading
Chapter 13: Quality
13.1 Key Concepts
13.2 Tools and Techniques for Quality Planning
13.3 Tools and Techniques for Quality Assurance
13.4 Tools and Techniques for Quality Control
Chapter 14: Human Resources
14.1 Develop Human Resource (HR) Plan
14.2 Acquire Project Team
14.3 Develop Project Team
14.4 Manage Project Team
Chapter 15: Communications
15.1 Identify Stakeholders
15.2 Communications Planning
15.3 Techniques to Identify Communication Requirements
15.4 Tools & Techniques to Distribute Information
15.5 Tools and Techniques to Manage Stakeholder Expectations
Chapter 16: Risks
16.1 Risks
16.2 Risk Strategies
16.3 Tools for Planning Risk Management
16.4 Tools to Identify Risks
16.5 Tools for Risk Assessment
16.6 Techniques for Qualitative Risk Assessment
16.7 Risk Monitoring and Control
Chapter 17: Procurement Management
17.1 Contract Types
17.2 Selecting a Contract
17.2.1 Fixed Price Contracts
17.2.2 Cost-Plus Contracts
17.2.3 Incentive Fee Contract Example
17.2.4 The Scope and Contract Types
17.2.5 Statement of Work
Chapter 18: Ethics
18.1 An Example of an Ethical Issue
18.2 More Ethical Examples
18.3 TD vs. PM Revisited
18.4 Ethical Situations Test
PART III: The Examples
Chapter 19: A New Kitchen
19.1 Conceptual Development
19.2 The Scope
19.3 WBS
19.4 Cost Estimate
19.5 The Network Diagram
19.6 Risks
19.7 Acceptance
Chapter 20: The Picnic Templates
20.1 The Picnic Project
20.2 Initiating Process Group
20.3 Planning Process Group
20.3.1 Project Management Plan Template
20.3.2 Collect Requirements Template
20.3.3 Scope Statement Template
20.3.4 WBS Template
20.3.5 Define Activities
20.3.6 Milestone List Template
20.3.7 Estimate Activities & Resources Template
20.3.8 Estimate Activity Durations Template
20.3.9 Risk Register Template
20.3.10 Risk Contingency Plan Template
20.3.11 Quality Roles and Responsibilities Template
20.3.12 Define Quality Template
20.3.13 Measure Quality Template
20.3.14 Assure Quality Template
20.3.15 Control Quality Template
20.3.16 Quality Management Plan Template
20.3.17 Human Resources Plan Template
20.3.18 Core Team Template
20.3.19 Stakeholders Template
20.3.20 Communications Management Plan Template
20.3.21 Cost Estimation Templates
20.3.22 Analogous Cost Estimation Template
20.3.23 Parametric Cost Estimation Template
20.3.24 Three Point Cost Estimation Template
20.3.25 Bottom-Up (WBS) Cost Estimation Template
20.4 Executing Process Group
20.4.1 Acquire & Develop Project Team
20.4.2 Manage Project Team
20.4.3 Distribute Information
20.4.4 Manage Stakeholder Expectations
20.5 Monitoring and Controlling Process Group
20.5.1 Update Project Schedule
20.5.2 Cost and Schedule Variance Analysis
20.5.3 Change Control
20.5.4 Quality Control Measurements
20.5.5 Update Risk Register
20.5.6 Administer Procurements
20.6 Closing Process Group
PART IV: Process Groups, Processes and Knowledge Areas
Chapter 21: The Process Groups
21.1 Project Phases
21.2 The Process Groups
21.3 Processes
21.4 The Knowledge Areas
Chapter 22: Initiating Process Group
22.1 Develop Charter
22.2 Identify Stakeholders
Chapter 23: Planning Process Group
23.1 Develop Project Management Plan
23.2 Scope Planning
23.3 Time Planning
23.4 Cost Planning
23.5 Risk Planning
23.5.3 Perform Qualitative Risk Analysis
23.5.4 Perform Quantitative Risk Analysis
23.6 The Sub-Plans
23.6.1 Plan Quality
23.6.2 Plan Human Resources Management
23.6.3 Plan Communications Management
23.6.4 Plan Procurement Management
23.6.5 Plan Stakeholder Management
Chapter 24: Executing Process Group
24.1 Direct and Manage Project Work
24.2 Perform Quality Assurance
24.3 Acquire Project Team
24.4 Develop Project Team
24.5 Manage Project Team
24.6 Manage Communications
24.7 Manage Stakeholder Engagement
24.8 Conduct Procurements
Chapter 25: Monitoring and Controlling
25.1 Monitor and Control Project Work
25.2 Perform Integrated Change Control
25.3 Validate Scope
25.4 Control Scope
25.5 Control Schedule
25.6 Control Costs
25.7 Control Quality
25.8 Control Communications
25.9 Control Risks
25.10Control Procurements
25.11Control Stakeholder Engagement
Chapter 26 Closing Process Group
26.1 Close Project or Phase
26.2 Close Procurement
PART V: Microsoft Project® Tutorial
Chapter 27: Microsoft Project Tutorial
27.1 Start Project
27.2 Change Project Settings
27.3 Enter Project Information
27.4 Enter the Tasks
27.5 Creating Summary Tasks and Subtasks
27.6 Link Tasks
27.7 Displaying the WBS ID
27.8 Assign Durations
27.9 Inserting Milestones
27.10 Showing and Hiding Summary Tasks
27.11 Resources
27.12 Assigning Resources to Tasks
27.13 Changing Assigned Resources
27.14 Project Calendars
27.15 TheWork Column
27.16 Fine Tuning the Schedule
27.17 Tracking Project Progress
27.18 Comparing Actual Progress against the Baseline
27.19 Printing Reports
Chapter 28: Acknowledgments and Copyrights
Notes
Bibliography
Index